Spike and the Gang Apparel Store Policy
Store Policies at SpikeandtheGang.com
Shipping / Refunds / Exchanges
SHIPPIN RATES ON APPAREL AND ACCESSORIES
Unites States FREE on all orders over $35 (all others are $8.25)
Canada $8.50 Flat Fee
Rest Of The World $8.50 Flat Fee
EXPECTED PROCESSING & SHIPPING TIMES
United States 3-5 business days for processing + normal shipping times
Canada 10-30 business days
Rest Of The World 10-30 business days.
Apparel and Accessories from SpikeandtheGang.com is a print on demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported.
IF THERE IS A PROBELM WITH THE ORDER
In case there is a problem with an order and/or the received product, please get in touch with our support team within 30 days of product delivery. SpikeandtheGang.com offers a free replacement or a refund in cases of a damaged product or a manufacturing error.
If a refund is approved based on on the policies above, refund amounts are processed, minus a processing fee.
The fee differs per region as follows:
EU Countries: 1.9% of the transaction amount + 0.30 EUR
Switzerland: 2.3% of the transaction amount + 0.30 CHF
United Kingdom: 2.1% of the transaction amount + 0.20 GBP
USA: 2.9% of the transaction amount + 0.30 USD
Canada: 2.9% of the transaction amount + 0.30 CAD
HOW TO CONTACT OUR TEAM
In order to resolve the problem most efficiently, get in touch with our support team by sending us an E-Mail at: firstname.lastname@example.org
All Major Credit / Debit Cards are accepted